This Privacy Policy outlines how Tribal ("we", "our", or "us") collects, uses, shares, and protects the personal information of users ("you" or "your") when you access or use the Tribal mobile application ("App"). By using the App, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.
Tribal is dedicated to preserving, promoting, and celebrating the languages, traditions, festivals, and knowledge systems of tribal communities. In doing so, we value your privacy and are committed to safeguarding your personal data.
Information We Collect
When you interact with our App, we collect certain personal information you voluntarily provide, such as your name, mobile number, and location (optional). We may also collect information regarding your preferences, community interests, and the content you engage with, including language choices, events followed, or videos watched. Additionally, technical information such as device type, operating system, IP address, and application version may be automatically collected to improve our service quality and security.
How We Use Your Information
We use your information to enhance and personalize your experience on the Tribal app. Your data enables us to recommend cultural content, inform you about relevant events, and tailor the app’s offerings to your interests. We may also use your information to communicate updates, send notifications regarding cultural programs, and analyze app usage patterns to improve our features. We strictly use your personal data for purposes related to our mission of cultural preservation and community empowerment.
SMS Permission Usage
Tribal does not automatically read OTPs from SMS messages. As per Google Play policy, the app does not request or use the SMS read permission for auto-filling verification codes.
Users are required to manually enter OTPs received during the login or account verification process. We do not access, read, store, or interact with any personal SMS content. The app operates in full compliance with Google Play’s Permissions and APIs that Access Sensitive Information policy, and does not function as a default SMS handler.
Information Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties. We may share your information with trusted service providers who support us in app development, content hosting, analytics, or customer support, provided they adhere to strict confidentiality obligations. Your information may also be disclosed if required to comply with applicable laws, enforce our terms of service, or protect the rights, property, or safety of Tribal, our users, or others.
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data storage, secured servers, restricted team access, and regular security reviews. Despite our best efforts, no system is entirely immune to breaches, and we encourage you to protect your login credentials and personal device.
Retention of Information
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Once the retention period expires, your personal data will be securely deleted or anonymized so that it can no longer be associated with you.
Your Rights and Choices
You have the right to access, correct, or delete your personal information at any time. You may also withdraw your consent to our continued use of your data by discontinuing your use of the Tribal app. To exercise any of your rights or for queries regarding your information, you may contact us at the address provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.
Children's Privacy
The Tribal app is accessible to all users, including children under the age of 13. If you are under 13, you must obtain permission from a parent or legal guardian before using the App.
We do not knowingly collect or process personal data from children without appropriate consent, and we take steps to ensure their privacy rights are protected. Our app experience for children does not include personalized ads or data sharing.
Parents or guardians can contact us at trblppspprt@gmail.com to review or delete any collected data.
Changes to This Privacy Policy
We reserve the right to amend this Privacy Policy at any time to reflect changes to our services, legal requirements, or privacy practices. Any changes will be communicated through the App or via the contact information you provide. Your continued use of the Tribal app after such updates constitutes acceptance of the revised Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy, or if you wish to exercise your rights regarding your
personal data, you may contact us at:
Email: trblppspprt@gmail.com